■Privacy Policy

OKINAWA TOURIST SERVICE INC.1-2-3 Matsuo, Naha-shi, Okinawa 900-8602, JapanYoshikazu Higashi, Chairman of the Board and Representative Director

The Company collects personal information in the following cases The following information provided by customers when registering on or updating their information on the SiteName (including phonetic spelling), address, telephone number (including mobile phone and fax number), email address, mobile email address, company or organization name, department name and job title, workplace address, other contact information, nickname, date of birth, gender, credit card information, and any other information provided by customers to the Site. When responding to inquiries, requests, or other communications regarding the Site When customers participate in campaigns or similar promotions operated or administered by the Company In other cases arising from or incidental to the foregoing

The Company will use personal information only within the scope of the following purposes. Except with the consent of the individual concerned, or where permitted under the Act on the Protection of Personal Information or other applicable laws and regulations concerning personal information, the Company will not use personal information beyond such scope. o To provide various services for memberso To send notices and other communications related to the Siteo To temporarily store backup data for the operation and administration of the Siteo To accept entries for various campaigns, surveys, and similar activities, and to contact and send items to eligible participantso To distribute information such as notices to memberso To deliver advertisements on the Siteo To conduct investigations, verifications, and similar activities necessary for the safe operation of the Siteo To respond to opinions, inquiries, and other communications regarding the Siteo To respond to inquiries, requests, and other communications regarding the Siteo To send important notices, such as changes to the Company’s terms, conditions, and policies.o To provide information to credit card companies for the detection and prevention of fraudulent use. Information collected by the Company from customers as described in “2. Collection of Personal Information” will be provided to the card issuer used by the customer for the purpose of detecting and preventing fraudulent use. If the card issuer used by the customer is located in a foreign country, such information may be transferred to the country to which the card issuer belongs. Since the Company is unable to identify the customer’s card issuer or the country in which such issuer is located based solely on the information collected from the customer, the Company is unable to ascertain and provide information regarding the personal information protection measures described below.・The name of the foreign country in which the recipient is located・Information regarding the personal information protection system of such country・Information regarding the personal information protection measures taken by the card issuerPlease note that the website of the Personal Information Protection Commission provides information on personal information protection systems in various countries. If the customer is a minor, the customer shall use the Service only after obtaining the consent of a parent or legal guardian. o For other purposes incidental to the above purposes of use.

The Company will not provide personal information to any third party except where the customer has given prior consent or where such provision is otherwise permitted by applicable laws and regulations.If the Company transfers an important part or all of its business to a third party through a merger, acquisition, or other transaction, the Company may transfer customers’ personal information to such third party. In such case, the Company will endeavor to ensure that the confidentiality of such personal information is maintained in accordance with the terms of this Privacy Policy.

The Company may jointly use the personal information of customers held by the Company with the following group companies for sales promotion activities such as product development and product proposals, and for contacting and responding to customers.The personal information to be jointly used by the Company’s group companies is as followsAddress, name, telephone number, gender, age, date of birth, email address, purchase history, and other similar informationThe Company’s group companies with which such information is jointly used (as of April 1, 2025)（1）OTS Transportation Co., Ltd.（2）Hokkaido Tours Co., Ltd.（3）OTS MICE MANAGEMENT Co., Ltd.（4）OTS Service Management Institute Co., Ltd.（5）Other group companies of the Company

The Company will endeavor to keep customers’ personal information accurate and up to date at all times, and will implement the following measures for security control.・The Company will implement preventive and corrective measures against unauthorized access to, leakage of, loss of, or damage to customers’ personal information.・The Company will provide its employees and other personnel with the necessary education and supervision regarding the protection and proper handling of customers’ personal information.・If the Company outsources any operations to external contractors, it will enter into agreements with such contractors regarding the protection of personal information and will exercise necessary and appropriate supervision over them, including confirming that customers’ personal information is being managed securely.・The Company will conduct periodic audits of the handling status of customers’ personal information, verify its personal information protection management system (the Company’s initiatives concerning the protection of personal information), and improve security measures as necessary.

Customers’ information may be transferred to and stored in a country (or prefecture or other jurisdiction) outside the jurisdiction of the laws and regulations relating to the protection of personal information in the country (or prefecture or other municipality) in which such customer resides. If a customer resides outside Japan and submits information to the Company, the Company will transfer such personal information to Japan and process it in Japan. Where a customer is deemed to have consented to this Privacy Policy by submitting personal information, such customer shall also be deemed to have consented to the cross-border transfer of such information.

The Company may collect data in a form that does not identify any individual and use such data as statistical information in order to help provide more useful information to customers and to better understand which parts of the Company’s website and the Site are of greatest interest to users. Statistical data shall not be regarded as personal information under this Privacy Policy.

The sites provided by the Company may use cookies, web beacons, and other similar technologies for the following purposes・To enable the Company to refer to the customer’s stored registration information when the customer logs in to an authentication service, so that services tailored to each customer can be provided.・To display the most relevant advertisements on third-party websites based on the content in which customers are interested and their usage of this website.・To analyze the number of users of this website and its traffic.・To improve the Company’s services.・To maintain security by prompting customers who have been inactive for a certain period of time to re-enter their password (re-authenticate).※Please note that the information stored does not include any personally identifiable information, such as your name or phone number.Customers who wish to disable cookies may do so by changing their web browser settings. Please note, however, that if cookies are disabled, some functions of the Site may not be available.In addition, the Company’s website uses Google Analytics, a web analytics service provided by Google, in order to understand usage trends of its websites and applications. Google Analytics uses cookies to collect information anonymously and report on website and application usage trends. The cookie primarily used by Google Analytics is called “_ga.” In addition to reporting on website usage trends, some of the above advertising cookies may also be used, together with data relating to Google services collected through Google Analytics, to help display more relevant advertisements on Google services (such as Google Search) and across the web, and to measure interactions with advertisements displayed by Google.＊Please refer here for Google Analytics’ Cookie Policy.＊To disable the use of data by Google Analytics JavaScript (analytics.js and gtag.js), please download and install the Google Analytics Opt-out Add-on for your browser.

The Company accepts requests, at the contact point set forth below, for notification of the purpose of use, disclosure of personal information, correction, addition, or deletion of content, suspension of use or erasure, and suspension of provision to third parties. Where a request is made by the individual concerned, the Company will confirm that the person making the request is the individual concerned or his or her authorized representative, and will respond in accordance with applicable laws and regulations and provide a response in writing or by email.Please note that the Company may not be able to comply with a request if the request does not satisfy the requirements prescribed by applicable laws and regulations, or if there are grounds under the Act on the Protection of Personal Information or other applicable laws and regulations that permit the Company to refuse such disclosure or other requested action.

Requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information are accepted at the following contact point.[Department Responsible for the Protection and Management of Personal Information]OKINAWA TOURIST SERVICE INC.Address 1-2-3 Matsuo, Naha-shi, Okinawa, Japan　TEL +81-98-917-2546Business Hours 9:30 a.m. to 5:00 p.m. (closed on Saturdays, Sundays, and public holidays)

This Privacy Policy shall be governed by and construed in accordance with the laws of Japan, and any and all disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the Naha District Court as the court of first instance.

The Company shall review, as appropriate, the operational status of its handling of personal information and shall endeavor to achieve continuous improvement, and may amend this Privacy Policy as necessary. The Company will not reduce users’ rights under this Privacy Policy without users’ explicit consent. In the event of any change to this Privacy Policy, the Company will post such change on this page and, in the case of material changes, will endeavor to provide notice in a clearer manner.EndAs of April 1, 2025 Registered Travel Agency No. 155, Commissioner of the Japan Tourism AgencyGuaranteed Member of the Japan Association of Travel Agents, a General Incorporated Association1-2-3 Matsuo, Naha-shi, Okinawa, JapanOKINAWA TOURIST SERVICE INC.